Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
dirty rooms
mixed dining
8.2/10
Great
Rooms
8.3
Location
9.0
Service
8.3
Dining
7.5
Guest reviews
8.2/10
based on 6 reviews
8.4
8.4/10 based on 1653 reviews
Thomas
United Kingdom,
April
2024
8.0/10
The hotel offers modern and comfortable rooms, but cleanliness was an issue. The service was exceptionally friendly and accommodating, ensuring a pleasant stay. The location is ideal, being close to major attractions. The dining experience was good, with a nice selection available. Overall, a mixed experience with some notable positives and negatives.
Rooms
7.0
The rooms felt modern and comfortable, but cleanliness was a concern.
Service
9.0
The service was exceptionally friendly and accommodating, making my stay enjoyable.
Location
8.0
The location was ideal, within walking distance of major attractions and close to public transport.
Dining
8.0
The dining experience was good, with a decent selection available.
Facilities
friendly staff
dirty rooms
Stella
United Kingdom,
April
2024
9.0/10
The hotel offers clean and comfortable rooms with helpful service in a lovely location within easy access to major attractions and transportation. The dining options are diverse and delicious, while the facilities are well-maintained and enjoyable.
Rooms
9.0
My room was very clean and comfortable, providing a quiet and basic amenities for a relaxing stay.
Service
9.0
The staff were exceptionally kind and helpful, making my experience very pleasant.
Location
9.0
The hotel's location was great, within walking distance to many attractions and transportation points, making it convenient to explore the city.
Dining
9.0
The dining experience was perfect with a very diverse and delicious selection of dishes to enjoy.
Facilities
9.0
The facilities were well-maintained and added to the overall enjoyable stay at the hotel.
Lloyd
United States,
October
2023
8.2/10
The hotel was perfect for our stay, with clean and comfy rooms, and a great bathroom. The service was excellent, although the welcoming could have been warmer. The location was convenient, close to main attractions and with helpful staff. Dining was good, but could be improved. The facilities were well-maintained and functional.
Rooms
9.0
The rooms were super clean and new, surprisingly quiet even near the elevator, ideal for our group, and relatively comfy, with a high standard bathroom.
Service
8.0
The service was very good overall, with friendly and helpful staff. However, it could have been warmer in welcoming guests.
Location
9.0
The location was good, offering easy transfer to both airport and landmarks. Also, within walking distance of main attractions and in a quiet area away from the city.
Dining
7.0
The dining experience was good, with a mixed selection most days, but it could have been slightly better.
Facilities
8.0
The facilities were functional and well-maintained, offering everything we needed during our stay.
convenient location
room invasion
Gloria
United States,
October
2023
8.6/10
I had a great time at this hotel! The rooms were comfortable and exactly as shown in the photos. The location was fantastic, close to many attractions but still quiet. The dining experience was okay but could be improved. Overall, a good value for the money.
Rooms
8.0
I had a good night's sleep every night in the comfortable rooms. They were basic but met my needs.
Service
9.0
The customer service was fantastic here. The staff was kind and helpful.
Location
10.0
The location couldn't have been better! Close to all the interesting places and activities.
Dining
7.0
The dining experience was okay, with a nice variety of food. It could use more options to choose from.
Facilities
9.0
The hotel had everything I needed for a pleasant stay.
Gene
United States,
June
2023
7.8/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. However, the lack of a minibar was a downside. The location was great, allowing easy access to various attractions in Berlin.
Rooms
8.0
The rooms were elegant and cosy, with a comfortable bed. They were cleaned daily to perfection.
Service
7.0
The staff was helpful, especially in accommodating my room extension request. However, finding a bedsheet with blood stains was a bit off-putting.
Location
9.0
The hotel's central location made it convenient to reach key spots like the Jewish museum and public transportation easily.
Dining
7.0
The dining was good, although a wider variety of options would have been appreciated. Prices were slightly on the expensive side.
Facilities
8.0
The facilities were clean and modern, enhancing the overall experience.
James
United Kingdom,
June
2023
8.2/10
I had a fantastic stay at this hotel! The rooms were clean, modern, and had great lighting along with a fabulous feature wall. It was very quiet with windows facing the garden, and the vicinity was safe even at night. The bathroom was of a very high standard, clean, and comfortable. The only downside was that it was a bit too hot for us at night.
Rooms
9.0
The rooms were clean, modern, and had great lighting. Very quiet with windows facing the garden.
Service
8.0
The staff was lovely, especially Jerome who was very welcoming and made us drinks when we needed them. Service was prompt and courteous.
Location
9.0
The location is the best! Near the metro station and many points of interest, making it easy to explore the city. A quiet area and walking distance to popular spots like Postdamer Platz.
Dining
7.0
The dining experience was good with a nice variety of options. The breakfast was okay, offering a variety of meat, cheese, fruit, sausages, and eggs.
Facilities
8.0
The hotel offers convenient facilities such as room service, dry cleaning, housekeeping, and laundry. The welcome drink was a nice touch.